Look, we get it - nobody really wants to read through pages of legal jargon. We've tried to make this as straightforward as possible because your trust matters to us.
Welcome to Kryndor Valorium. We're a boutique marketing agency based in Toronto, and we take your privacy seriously - not just because Canadian law (PIPEDA) says we have to, but because it's the right thing to do.
This policy explains what info we collect when you visit our site, work with us, or just shoot us an email. We've kept the legalese to a minimum, promise.
By using our website or services, you're agreeing to the terms outlined here. If something doesn't sit right with you, let's talk about it.
When you reach out or work with us, we might collect:
We only ask for what we actually need. If we're requesting something that seems random, there's probably a good reason - and we'll explain it.
Like pretty much every website out there, we automatically gather some technical stuff:
This helps us understand how people use our site and where we can improve things. No judgement if you spent 20 minutes on our portfolio page - we worked hard on that.
Sometimes we might get info about you from:
We're not stalking you, we promise. This is standard business research to better understand potential clients and market trends.
We're not collecting data just to hoard it. Here's what we actually do with it:
To actually do the work you're hiring us for - strategy sessions, campaigns, website builds, all that good stuff.
Responding to your inquiries, sending project updates, and occasionally sharing insights we think you'll find valuable.
Making our website better, understanding what content resonates, and refining our services based on real feedback.
Meeting our legal obligations, protecting our rights, and keeping everything above board with contracts and billing.
Worth noting: We'll never sell your personal info to random third parties. That's not our business model, and frankly, it's kind of gross.
We take security seriously, even if we're not a bank. Here's what we're doing:
SSL/TLS encryption for data in transit, encrypted storage for sensitive stuff
Only team members who need access get it, with strong passwords and 2FA
We keep our systems patched, software updated, and stay on top of security best practices
Real talk: No system is 100% hack-proof. We do our best, but if something does happen, we'll let you know promptly and help sort it out.
Under Canadian privacy law (and just basic human decency), you've got rights. Here's what you can do:
To exercise any of these rights, just email us at hello@kryndorvalorium.info or call (647) 555-8294. We'll respond within 30 days, usually much faster.
We don't hang onto your information forever. Here's our general approach:
If you want us to delete your data sooner, just ask. We'll accommodate unless there's a legal reason we can't.
Our website might link to other sites or use third-party tools (social media, analytics platforms, etc.). Once you click away from kryndorvalorium.info, their privacy policies take over.
We try to work with reputable companies, but we can't control what they do with your data. Read their privacy policies if you're curious - we know, it's a lot of reading, but knowledge is power and all that.
Some third-party services we commonly use include Google Analytics, various social media platforms, email marketing tools, and cloud storage providers. They all have their own privacy policies worth checking out.
Privacy laws evolve, our business grows, and sometimes we need to update this policy. When we do:
It's worth checking back here occasionally, especially if privacy is something you're passionate about. We date every version so you'll know if something's changed.
Seriously, if anything here is unclear or you've got concerns, reach out. We're real people who actually answer emails.
1250 Bay Street, Suite 800
Toronto, ON M5R 2A5, Canada
For formal privacy complaints or concerns, you can also contact the Office of the Privacy Commissioner of Canada at 1-800-282-1376 or through their website at priv.gc